Thank you for using dfy.cy! By accessing our website and placing orders, you accept and agree to the practices described in our Returns and Cancellations Policy, these Terms and Conditions, and our Privacy Policy.
1. USER ACCOUNT
Registration Requirements Accessing and browsing the
products and services on our website does not require registration. However, to
purchase a product, you must be a registered user (registration is free).
To register on dfy.cy, you must:
- Complete the registration
form.
- Agree to the Terms and
Conditions, Privacy Policy, and Returns and Cancellations Policy.
- Provide true, complete, and
up-to-date contact information.
By using our website, you represent and warrant that you meet
all the requirements stated above and that you will not use our website in a
way that violates any law or regulation. We reserve the right to change
registration requirements at any time.
Account and Password You are responsible for maintaining
the confidentiality of your username and password, as well as any account you
access, whether you authorized its use or not. In case of unauthorized use of
your accounts, please contact us immediately. We are not responsible for any
damages due to theft or compromised passwords. For security reasons, we do not
know your password and can only initiate a reset process.
You can view and modify your personal details at any time by
logging into your account. We reserve the right to refuse service, terminate
accounts, or modify content if applicable law or these Terms are violated.
2. PURCHASES
Prices and Availability All prices include statutory VAT in
accordance with applicable legislation. Prices listed on our website may change
at any time without notice. All product offers are valid while stocks last or
until the end of their promotional period.
If the products you ordered are unavailable during processing,
we will notify you via email or phone, and no charges will apply.
Product Information Unless explicitly stated otherwise, we
are not the manufacturers of the products sold on our website. We make every
effort to ensure information accuracy; however, actual packaging and materials
may contain different information. Photos are indicative, and color
representation may vary. We recommend always reading labels, warnings, and
instructions before use.
Payments We will never ask for financial details, such as
bank account or credit card numbers, via email or telephone. All payments are
made by credit/debit card through the secure Viva Wallet (VivaBank
SA) gateway. Upon checkout, you are redirected to the secure Viva Wallet
environment to complete the payment.
3. DELIVERY AND RETURNS
Delivery Methods We offer delivery only within Cyprus
(excluding Sundays and public holidays) via the following methods:
- Pick-up from Courier
Office: FREE for purchases over €50 (Estimated time: 2-3 working days).
- Home Delivery: Via
courier or authorized partner (excluding remote areas). FREE for purchases over
€50 (Estimated time: 2-3 working days).
Delivery times are estimates and not
guarantees. dfy bears no responsibility for delays beyond its
control. Please inspect the packaging carefully upon delivery. Once accepted,
the product is considered received in excellent condition.
Cancellations and Returns Please read our
detailed Returns and Cancellations Policy, which governs all purchases.
4. GENERAL TERMS
Children and Minors If you are under 18 years old, you may
use our website only with the involvement and supervision of a parent or
guardian.
Contact Us
- Telephone: 94311111
- Email: info@dfy.cy
- Hours: Monday to Friday,
08:00 – 17:30.
Changes to Terms We reserve the right to update these Terms
and Conditions at any time without notice. Changes take effect upon their
publication on the website.
Date of last modification: 03/01/2026