Thank you for using dfy.cy! By accessing our website and
placing orders, you acknowledge and agree to the practices described in our
Return and Cancellation Policy, Terms and Conditions, and Privacy Policy.
1. USER ACCOUNT
Registration Requirements
Accessing and browsing the products and services posted
on our website does not require any registration. However, if you decide to
purchase a product, you must be a registered user (registration is free).
To register on dfy.cy, you must:
- Fill out the registration form
- Agree to the Terms and Conditions, the Privacy Policy,
and the Returns and Cancellations Policy
- Provide accurate, complete, and up-to-date contact
information
By using our website, you represent and warrant that you
meet all the requirements listed above and that you will not use our website in
any way that violates any law or regulation. We reserve the right to change the
registration requirements at any time.
Account and Password
You are responsible for maintaining the confidentiality
of your username and password, as well as any account to which you have access,
whether or not you have authorized its use. In the event of unauthorized use of
your accounts, please contact us immediately. We are not liable for any damages
resulting from theft or compromised passwords. For security reasons, we do not
know your password and can only initiate the password reset process.
You can view the personal information you have provided
to us and make any desired changes at any time by logging into your account. We
reserve the right to refuse service, terminate accounts, or modify content if
applicable laws or these Terms are violated.
2. PURCHASES
Prices and Availability
All prices include the applicable VAT, in accordance
with applicable law. The prices listed on our website are subject to change at
any time without notice. All product offers are valid while supplies last or
until the end of their validity period.
If the products you ordered are unavailable at the time
of processing, we will notify you via email or phone, and you will not be
charged.
Product Information
Unless expressly stated otherwise, we are not the
manufacturers of the products sold on our website. We make every effort to
ensure the accuracy of the information; however, the actual packaging and
materials may contain different information. The photos are for illustrative
purposes only, and actual colors may vary. We recommend that you always read
the labels, warnings, and instructions for use before use, and contact us by
phone for any clarification.
Payments
We will never ask you for financial information, such as
bank account or credit card numbers, via email or phone. All payments are made
by credit/debit card through the secure Viva Wallet (VivaBank SA) gateway. Upon
completing your order, you will be redirected to the secure Viva Wallet
environment to process the payment.
3. DELIVERY AND RETURNS
Delivery Methods
We offer delivery only within Cyprus (excluding Sundays
and holidays) via the following methods:
- Pickup from a courier office: FREE for purchases over
€100 (Estimated time: 2–3 business days for products that are immediately
available).
- Home delivery: Via courier or an authorized partner
(excluding remote areas). FREE for purchases over €100 (Estimated delivery
time: 2–3 business days for products that are immediately available).
Delivery times are estimates and not guarantees. dfy is
not liable for delays beyond its control. Please inspect the package carefully
upon receipt. Once accepted, the product is considered to have been received in
perfect condition.
Cancellations and Returns
Please read the detailed Returns and Cancellation Policy
on our website, which governs all purchases.
4. GENERAL TERMS
Children and Minors
If you are under 18 years of age, you may use our
website only with the participation and supervision of a parent or guardian.
Contact Us
- Phone: 94311111
- Email: info@dfy.cy
- Hours: Monday through Friday, 8:00 AM – 5:00 PM.
Changes to the Terms
We reserve the right to update these Terms and
Conditions at any time without notice. Changes take effect upon their publication on the website.
Last updated: January
3, 2026